by muhammed.patel6005 » September 29th, 2015, 10:00 am
If you are able to print a test page and in quick setup the correct printer port is being used but still does not print from compubyte then do the following:
- 1) Check if DOSPRINT.exe (Application) files in C:\Programs exist.
2) If the above file cannot be found you can download it from http://www.compubyte.co.za/updates or call compubyte support 011 791 5063/3763
3)If you are running an anti-virus please ensure that you do not allow it to delete DOSPRINT.exe file
If you are able to print a test page and in quick setup the correct printer port is being used but still does not print from compubyte then do the following:
[list]1) Check if DOSPRINT.exe (Application) files in C:\Programs exist.
2) If the above file cannot be found you can download it from [url]http://www.compubyte.co.za/updates[/url] or call [b]compubyte support 011 791 5063/3763[/b]
3)If you are running an anti-virus please ensure that you [b]do not[/b] allow it to delete DOSPRINT.exe file[/list]